Forum to discuss the Xbox family of consoles
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raz0red
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by raz0red » Fri Dec 22, 2006 10:47 am
http://www.evilavatar.com/forums/showth ... post570869
Customers who have already paid out-of-warranty repair charges within their first year of ownership can expect reimbursement checks for the amount of their console repair in approximately 10 weeks. Reimbursements will be automatically distributed, so customers need not contact Microsoft. Customers who have questions regarding this policy change or experience any hardware issues should visit
http://www.xbox.com/en-US/support/contact where they can check their warranty status, find troubleshooting information for common issues and find Xbox support contact information.
This is a great move for Microsoft.
Iamsjn, you need to go claim your money.
--Raz.
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iamsjn
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by iamsjn » Fri Dec 22, 2006 2:44 pm
Already on it!
Thanks for posting this Raz. You made my day bro!
SjN
"Death & Dreck You Curse!!!"
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PristineSteam
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by PristineSteam » Fri Dec 22, 2006 3:45 pm
Yes, I agree that this is great. Things can go wrong with high tech equipment. Of course in the best case it is tested and rock solid before release, but we know that is not always going to be the case. What makes the difference is how the company responds. Do they step up and "make things right" or do they screw you over? It seems like the 360 is the current leader in next-gen consoles, and by doing this Microsoft is keeping our loyalty.